Shipping and Returns
Shipping
Standard or Priority. US shipping only, for now.
Standard Delivery — 9–14 business days, $5.99, and free on all US orders $100+.
Priority Delivery — 7–9 business days, $12.99 on Tees and Tanks, $26.99 on Hoodies.
Tracking is emailed to you as soon as your order ships.
Ordering across more than one product line? Your order may arrive in separate packages, each with its own tracking — this doesn't change your total shipping cost.
Ships to: United States only, for now.
Made to Order
Made to order for you. Every EMPIRIC piece is produced after you order it, in the size and color you choose — that's what lets us keep a small, considered catalog instead of guessing at inventory. Check your measurements carefully against our Size Guide before ordering. Between sizes or unsure? Message us first — we reply fast and are happy to help with fit.
Returns & Exchanges
If we make a mistake, we'll make it right. If your item arrives damaged, defective, misprinted, or isn't what you ordered, we'll fix it at no cost to you — full refund or free replacement, your choice, and you don't need to send anything back. Contact us within 14 days of delivery at hello@empiricwear.com with a photo of the issue. We reply within 24 hours.
Because every piece is made to order specifically for you, we're not able to accept returns or exchanges for wrong size, fit preference, wrong color, wrong variant, or a change of mind. This is exactly why we ask you to check the Size Guide and your measurements carefully before ordering.
| Situation | What happens |
|---|---|
| Damaged, defective, misprinted, or wrong item — our error | Free replacement or full refund, your choice, at no cost to you |
| Wrong size, wrong color, or changed your mind | Not eligible for return or exchange — every piece is made to order, so please check the Size Guide before ordering |
Worn, washed, or altered items aren't eligible for return in any case. Sale and collaboration pieces, where noted, are final sale. Custom Flag orders are made to order and final sale except for defects.
To start a claim or report an issue with your order, email hello@empiricwear.com and we'll be happy to help.
Contact
Questions about your order?
Email hello@empiricwear.com and we'll get back to you within 24 hours. Please include your order number when contacting us.